![]() ![]() Thank you for your patience and understanding. You’ll need to uninstall “Security Update for Microsoft Windows (KB5018410).” You may also fix the problem by uninstalling the offending Windows update by following these instructions. or Uninstall the October 2022 Update to Windows 10.Windows 11 does not have this problem, and RootsMagic 8 is compatible with Windows 11. If your computer is compatible with Windows 11, you may upgrade by following these instructions. Microsoft has released an emergency fix ( KB5020435) for this issue which can be downloaded and installed from these links: If you have Windows 10, have installed the October 2022 updates, and cannot connect to FamilySearch using RootsMagic 8, you have 3 options to resolve the issue: If you have Windows 10 and have not yet installed the October 2022 updates, we recommend you hold off on doing so. This Windows issue is affecting other software and not just RootsMagic 8.Not everyone who has Windows 10 with the update is affected.Windows 7, 8, 11, and macOS are not affected.This issue only affects RootsMagic 8 (not previous versions) running on Windows 10 with the October 2022 Windows updates.This affects not only RootsMagic 8, but many other products, including some of Microsoft’s own software. We’ve received reports from some users who have installed the Windows 10, October 2022 updates (version 21H1 or 21H2) and have discovered that RootsMagic 8 can no longer log into FamilySearch.Īfter some investigation, we have learned of a known issue in Microsoft’s update that can break the TLS internet security protocol. Those who can’t attend RootsTech this year can get the same conference special by visiting The offer is only available starting Monday, February 27, at 11:00 am MST through Monday, March 6, 2023, at 11:59 pm MST. Salt Palace Convention Center, Room 155 E Special RootsTech Offer (In-Person and Online)Īt our booth, take advantage of our special conference pricing. Plus, if you are attending in-person, you can come to the very first RootsMagic 9 class, taught by the RootsMagician himself, Bruce Buzbee! Face-to-face connections with friends and industry experts.Access to the world-renowned FamilySearch Library.Exclusive classes from expert genealogists.While the virtual RootsTech is free, the in-person event in Salt Lake City includes the Virtual Pass, PLUS: Be sure to visit the RootsMagic booth #1003 (right up front) to meet our staff, ask questions, view demonstrations, and get special discounts on RootsMagic products. Expo Hallĭon’t miss the expo hall with the largest gathering of genealogy products and services in the country. Just use RootsMagic to update FamilySearch Family Tree to see how you connect to interested genealogists worldwide. There is also an improved “ Relatives at RootsTech” feature that lets you see how you’re related to the other 650,000+ RootsTech attendees. If you’re coming in person, we hope you’ll join us for our special in-booth demonstrations of RootsMagic 9. We’ve been there from the beginning, and we’re pleased to again sponsor this event in 2023. It’s being held Thursday, March 2, through Saturday, March 4, 2023, online and in-person at the Salt Palace in Salt Lake City, Utah. It’s the return of the live version of the largest genealogy conference in the world- RootsTech! It’s also the event where we are premiering our latest creation- RootsMagic 9! And RootsMagic 9 includes dozens of new features designed to make working with your data faster, easier, and more enjoyable.For Windows users, RootsMagic 9 is now available in 32-bit and 64-bit formats.The RootsMagic 9 note editor has been completely rewritten to be more responsive and now includes spell-checking. ![]() This can lead to a more accurate family tree and more informed research. RootsMagic 9 also includes powerful new database tools, which can help you to identify and correct errors in your family tree data.With the ability to save and reuse search criteria and task filters, you can quickly access frequently used searches and save time on your research.Enhanced color coding with multiple color code sets and color labeling makes it easier to identify different branches of your family tree and see relationships at a glance.This powerful tool lets you record friends, associates, neighbors, enslavements, and more, giving you a more complete picture of your ancestors and their connections. With our innovative new “ Associations” feature, you can track more than just family relationships.
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